Information
Frequently Asked Questions
Little answers, from us to you
Last updated: June 2025
Good to Know
- Each piece is handknit in small batches and may vary very slightly from photos — that is part of its charm.
- Most orders ship within 5–7 working days. Custom pieces take a little longer.
- Prices are listed in ₹ INR, all taxes included.
Still have a question? Please write to us or message us on WhatsApp at +91 80916 90018.
Care Guide
Our pieces are hand-knit from soft, natural yarns. A little gentleness in washing goes a long way — these notes will help your Cozy Cubs piece stay soft, shaped and loved for years.
- Hand wash separately in cold or lukewarm water.
- Use a mild wool-safe detergent.
- Do not wring, twist, bleach, tumble dry, or iron directly on the fabric.
- Gently squeeze out the water and dry flat, away from direct sunlight.
- Store folded rather than hanging, to help the piece hold its shape.
- Keep clean, dry garments in a breathable bag with cedar or lavender to help deter moths.
Treated with a little care, each piece will stay as cosy as the day it arrived.
