Information
The Fine Print
Terms & Conditions
Last updated: June 2025
The Handmade Nature of Our Pieces
By purchasing, you acknowledge that every piece is unique. Slight variations in stitch, texture, or colour are part of the charm of handcrafted knitwear — never flaws. Each piece carries the quiet imperfection of being made by hand.
Pricing
All prices are in Indian Rupees (INR ₹) and are inclusive of applicable taxes. Prices are subject to change without notice.
Intellectual Property
All designs, photography, copy, and the Cozy Cubs mascot are the property of CozyCubs.co. Please do not reproduce any of our imagery or designs without permission — we put a lot of love into them.
Your Information
By placing an order with us, you agree to share the information necessary for us to fulfil it — your name, email address, phone number and delivery address. We use these details only for order processing, delivery, customer support, and transactional communication (such as order confirmations, shipping updates, and payment receipts). We do not sell your details, and we treat them with the care described in our Privacy Policy.
Returns & Refunds
Our pieces are made in limited quantities, one after another, so we do not accept returns or refunds for change of mind. If there is a manufacturing defect, damage in transit, or an incorrect item, please reach out within 72 hours of delivery. The full policy lives on our Returns & Refunds page.
Your Agreement
By placing an order through our website, you confirm that you have read and accept these terms. For any clarifications, write to us at hello@cozycubs.co.
